Shipping policy

Shipping Policy

Thank you for shopping with us. Below are the terms and conditions that make up our Shipping Policy.

1. Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

If we are experiencing a high volume of orders, shipments may be delayed by a few days.

2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

  • Canada: 5–10 business days

  • United States: 7–12 business days

  • International: 10–20 business days

Delivery delays can occasionally occur due to customs or carrier issues.

3. Shipment Confirmation & Tracking

You will receive a shipment confirmation email with your tracking number once your order has shipped. Tracking information will be active within 24–48 hours.

4. Customs, Duties, and Taxes

We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.

5. Lost or Damaged Packages

We are not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier to file a claim.

You can also contact us at glowify3132@gmail.com for assistance.

6. Incorrect Shipping Address

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses.

7. Delays

Please note that delivery times are estimates and may be affected by external factors such as weather, holidays, or courier delays.

8. Contact Us

If you have any questions about your order or shipping, please contact us at:

📧 Email: glowify3132@gmail.com
📍 Location: [your business address]

Thank you for choosing us!